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Christmas Shipping - Update 18 November 2023 



 

 

Last Shipping Dates
 

Friendly request: Due to the unfortunate issues with postal services last year, we have decided to take a cautious approach this year and we are kindly asking that all customers please provide a contact phone number when placing an order.  This is to help ensure we can contact you quickly and easily should any issue arise.  

IMPORTANT INFORMATION IF REQUESTING COURIER DELIVERY SERVICE - If you are placing an order to be sent by courier, you must provide a contact phone number and email address, otherwise we cannot ship the order; any delay that occurs as a result of this information not being provided, we will not be held responsible for.

 

If you are needing your order by a particular date, please consider contacting us before ordering so that we can advise on current standard delivery times for your country or consider using a courier service.   

 

We will always do our best to post orders promptly and keep you updated on progress, however we will not accept responsibility for delays that occur after orders are sent.

 

The following dates are our recommended last order dates for Christmas delivery.

 

UK 
Royal Mail Tracked 48 Hour Service (our standard shipping method) - Friday 15 December
Royal Mail Tracked 24 Hour Service - Monday 18 December
Royal Mail Special Delivery - Wednesday 20 December
Evri (Hermes) Standard Parcel - Monday 18 December
Evri (Hermes) Next Day Parcel - Tuesday 19 December

 

 

USA (Mainland) & Canada
Royal Mail International Tracked and / or Signed - Thursday 07 December    
Courier - Tuesday 12 December

 

Austria, Belgium, Denmark, France, Germany, Iceland, Ireland, Luxembourg, Netherlands, Norway, Slovakia, Spain, Switzerland
Royal Mail International Tracked and / or Signed - Thursday 07 December    
Courier - Tuesday 12 December

 

Czech Republic, Finland and Poland
Royal Mail International Tracked and / or Signed - Tuesday 05 December    
Courier - Friday 08 December

 

Africa, Australia Greece, Italy, New Zealand, Portugal, Central and South America, Asia, Far and Middle East
Royal Mail International Tracked and / or Signed - Tuesday 05 December    
Courier - Friday 08 December    

 

Cyprus, Malta, Sweden, Eastern Europe (except Czech Republic, Poland and Slovakia) and Turkey
Royal Mail International Tracked and / or Signed - Tuesday 05 December    
Courier - Friday 08 December    

 

If you need any further assistance, please do not hesitate contacting us before placing your order.

 

Standard Terms

 

You can find further information on our terms and conditions page, or by contacting us.

 

Duties & Customs

 

It is a legal requirement for Salamander Shirts Ltd to declare the actual value of goods (excluding shipping charges) contained in all packages sent abroad.

 

Orders may be subject to import duties, taxes and handling fees imposed by the destination country; any additional charges for customs clearance must be paid by the customer.

 

Customs policies vary from country to country, so you should contact your local customs office if you require more specific information. Please note that when ordering online you must comply with all laws and regulations of the country in which you are receiving the goods.

 
 

VAT & Taxes

 

Salamander Shirts operates a fair pricing policy where all customers are all charged the same, regardless of their location, except for the delivery cost.

 

Orders may be subject to import duties, taxes and handling fees imposed by the destination country; any additional charges for customs clearance must be paid by the customer.



 

Christmas Closure Dates

 

We have decided to take a short break over the festive period, with Thursday 21 December being our last day in the office.  We will reopen again on Thursday 28 December.  During the time we're closed, we will not be sending out items, but we will be answering the phone and replying to emails.

 

We would like to take this opportunity to thank you all for your support over the last year and we wish you all a very happy festive period and all the best for the new year.

 

Alex & Vicky

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